Independent
We are an accredited training organization, not PeopleCert. We explain the framework and the scheme in our own words, and we say so where a summary is ours.
About ITIL-v5.com
An independent guide to ITIL 5.
This site is maintained by João Rodrigues, PeopleCert ITIL Ambassador, ITIL 4 and ITIL v5 Master, and contributor to the official ITIL Foundation (Version 5) book, through Better Skills, a PeopleCert Accredited Training Organization based in Portugal.
João RodriguesPeopleCert ITIL Ambassador · ITIL 4 and ITIL v5 Master
01 · Editorial approach
Accuracy before anything else.
ITIL certification decisions cost time and money. This guide exists to give you the facts, clearly, without guesswork.
Checked at the source
Every fact comes from one verified data set, checked against PeopleCert web pages and official documents, or against accredited training organization reports where PeopleCert has not published a detail. If we cannot source a fact, we leave it out.
Dated
The whole guide was last verified on 27 September 2026. When PeopleCert updates its guidance, we update the data and the date.
Sources
Where the facts come from.
Last verified
- PeopleCert ITIL FAQwww.peoplecert.org/help-and-support/faq-itil
- ITIL.com: ITIL (Version 5) explainedwww.itil.com/Itil-News-and-Announcements/itil-version-5-explained
- ITIL.com: Practice Managerwww.itil.com/professionals/certifications/ITL-Practice-Manager
- PeopleCert FAQ: open-book exam ruleswww.peoplecert.org/help-and-support/FAQ
- PeopleCert ITIL certificationswww.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1
Official PeopleCert documents
- ITIL (Version 5) candidate FAQ
- ITIL (Version 5) partner companion pack
- ITIL Foundation Bridge (Version 5) syllabus
02 · Disclaimer
Not an official PeopleCert website.
ITIL-v5.com is an independent guide maintained by Better Skills. It is not operated or endorsed by PeopleCert. For official guidance, exam rules and policies, always refer to PeopleCert and ITIL.com.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
03 · Better Skills
Training, and beyond.
Better Skills is a PeopleCert Accredited Training Organization based in Portugal.
Ready when you are
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