ITIL® v5
The Language of Growth
Providing the world with the best digital product and service management guidance for success and growth in the digital and AI age.
⚠️ Disclaimer: This site is not an official PeopleCert website
This is an educational resource about ITIL® v5. For official certification and training information, please visit peoplecert.org
What's new in ITIL® v5
Key changes and improvements in the latest version
AI native
Designed for the AI age from the ground up
Simplified structure
Clearer, more practical certification paths
Product + service
Unifying product and service management
Experience focus
Enhanced focus on customer and employee experience
Job role mapping
Clear alignment with professional job roles
Smooth transition
Easy paths from ITIL® v3 and v4